Shipping & Delivery Policy
Last Updated: June 2026
At THRYX, we are committed to delivering your orders safely and efficiently.
Order Processing
All orders are processed within 1–3 business days after successful order confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
During product launches, sales, or high-demand periods, processing times may be extended.
Shipping Time
Once dispatched, orders are typically delivered within 3–10 business days, depending on the delivery location.
Delivery timelines are estimates and may vary due to factors beyond our control, including courier delays, weather conditions, operational issues, or regional restrictions.
Shipping Charges
Shipping charges are calculated based on the customer’s delivery location and will be displayed at checkout before payment.
Shipping charges may vary depending on the destination, serviceability, and courier partner availability.
Free shipping, if offered, will be subject to specific promotional campaigns and terms.
THRYX reserves the right to revise shipping charges without prior notice.
Order Tracking
Once your order has been shipped, a tracking link or tracking details will be shared via SMS, WhatsApp, or email.
Customers are responsible for providing accurate shipping information at the time of placing the order.
Delivery Attempts
Courier partners may make multiple delivery attempts.
If the customer is unavailable or fails to accept the shipment after multiple attempts, the order may be returned to us.
Incorrect Address Information
THRYX shall not be responsible for delays or delivery failures caused by incorrect, incomplete, or inaccurate address details provided by the customer.
Delayed Deliveries
While we strive to deliver all orders within the estimated timeframe, THRYX shall not be held liable for delays caused by courier companies, natural events, public holidays, transportation issues, government restrictions, or circumstances beyond our control.
Damaged or Incorrect Orders
If you receive a damaged, defective, incorrect, or incomplete order, please contact us within 2 days of delivery.
Customers are advised to record an unboxing video as proof for verification purposes.
Claims may be declined if sufficient proof is not provided.
Order Cancellation
Orders can only be cancelled before dispatch.
Once an order has been shipped, cancellation requests will not be accepted.
Contact Us
For shipping and delivery-related queries, please contact:
Email: info@thryxfashion.com
WhatsApp: +91 98677 07913
THRYX reserves the right to modify this Shipping & Delivery Policy at any time without prior notice. Updates will be posted on this page.
